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Why small teams look beyond Canny

Canny is a mature feedback platform: boards, voting, roadmaps, and integrations that push accepted ideas into Jira, Linear, or ClickUp. For a small team, that pipeline is the problem. Feedback lives in one tool, the work in another, and someone owns the sync rule between them. Frostbyte skips the handoff. A request that survives review is already a task in a release, and it flips to shipped on the roadmap when the release goes out.

The key difference
Canny manages feedback about work that happens somewhere else. In Frostbyte the request is the task, so accepting feedback and planning the release are one motion.

Quick Comparison

Feature
Frostbyte
Canny
Public feedback + voting Yes Yes
Where the work ships Built-in board + releases Syncs to Jira, Linear, or ClickUp
Close the loop Roadmap + notify-on-ship Roadmap + status updates
Pricing model $16-$29/mo flat From $79/mo, by tracked users
Cost as users grow Unchanged Rises with tracked users
Best for Teams shipping requests themselves Feedback programs feeding a tracker

How Frostbyte compares to Canny

Where the work ships

Canny hands accepted ideas to Jira, Linear, or ClickUp and mirrors their status back. Frostbyte has the board and releases built in, so there's nothing to hand off to.

Closing the loop

Both have public boards, voting, and a roadmap. Frostbyte ties the reply to the release: complete it, and the roadmap updates and the notify-on-ship emails go out.

Pricing

Canny scales with tracked users, so a growing audience means a growing bill. Frostbyte is one flat price no matter how many people post.

Release-first planning Plan your next release in Frostbyte.
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The practical split

Choose Frostbyte
  • You want the request, the task, and the release in one tool with nothing to sync.
  • The people reviewing feedback are the people shipping it.
  • You want pricing that ignores how many users leave feedback.
Choose Canny
  • You run a large feedback program feeding Jira, Linear, or ClickUp.
  • You need revenue attribution, user segmentation, or automated capture from support channels.
  • Separate teams own the feedback and the delivery, and the handoff is a feature.

Pricing comparison

Tool Model 5-person team 10-person team
Frostbyte
Per account $16-$29/month $16-$29/month
Canny
$79+/month by tracked users $79/month (Pro, any team size) $79+/month, rising with tracked users

Canny Pro starts at $79/month billed yearly and includes 100+ tracked users; Business is custom. USD annual pricing unless noted. See Frostbyte pricing.

Switch from Canny without losing the record

Do not migrate clutter. Move the work tied to your next release first.

  1. Export your Canny posts and votes so the history leaves with you.
  2. Turn on the Frostbyte Feedback Portal and link it from your app, docs, and Discord.
  3. Recreate the requests that are still live as signals; skip the ones you already declined.
  4. Accept the ones you plan to build into tasks and attach them to the active release.
  5. Point users at the public roadmap so new requests and votes land in the new home.

FAQ

Isn't a dedicated feedback tool plus a tracker more powerful than one combined tool?
Only if separate teams own each half. When the people reading feedback are the ones shipping it, syncing two tools is pure overhead. Frostbyte makes the request and the task the same object, so nothing has to stay in step.
Can users vote without an account?
Yes. Submitting and voting on the Feedback Portal work without a login, and vote counts follow each request into your review queue.
How does the bill compare as we grow?
Canny's paid plans start at $79/month and rise with tracked users, so a bigger audience costs more. Frostbyte is $16-$29/month whatever your user count. You're charged for your team, not your users.

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Canny Alternative – Frostbyte

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