Convert feedback to task

Turn a Feedback Portal submission into a typed task with one click. Title, type, priority, and subtasks pre-filled.

When a user submits feedback through your Feedback Portal, you can accept it as a task with one click. The conversion uses AI to map free-form feedback into Frostbyte's typed task model, so you don't have to triage every field by hand.

How it works

In Signals, every submission has an Accept as task button. Clicking it opens a preview of the resulting task:

  • Title: derived from the submission's title or, if none, the first line of the body.
  • Type: mapped from the submission type (bug becomes bug, feature request becomes feature, general feedback becomes improvement).
  • Description: the submission body, lightly cleaned up. Bug submissions get their steps-to-reproduce turned into subtasks.
  • Priority: for bugs, mapped from the user's reported severity. Other types default to medium.
  • Area / Release: left blank by default; you set them before accepting.

You review the preview, adjust anything, and confirm.

Cost

Each conversion typically uses about 1 AI credit. Actual usage varies with the amount of feedback being processed and the generated copy. See AI overview.

What happens to the submission

After accepting, the submission moves from "pending" to "accepted" in Signals. It isn't deleted. The record persists so you can trace which user reported what, and which task it became.

If your hub has the "auto-attach accepted items to active release" setting on, the new task lands on the project's current active release. Otherwise it goes to no release until you move it. See Feedback Portal.

Linking to an existing task

If the submission duplicates one you already have, use Accept and link to existing task instead. Frostbyte attaches the submission to the existing task as supporting context, without spawning a duplicate. This path is a plain database operation and uses no AI credit.

Declining

Submissions you don't want to act on go through Decline. The submission stays in the record, marked as declined.

What's next

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