Domains

Use a Frostbyte subdomain or connect your own domain for Feedback Hub and Public roadmap pages.

Every Feedback Hub gets a public URL when you enable it. That URL serves both the intake page and the roadmap:

  • Feedback: https://exampleProject.getfrostbyte.dev/
  • Roadmap: https://exampleProject.getfrostbyte.dev/roadmap

On Studio, you can also point a domain you own to the same portal.

Frostbyte subdomains

When you enable the Feedback Hub, Frostbyte automatically claims a subdomain based on your project name. You can change it any time from Feedback Hub → Settings → Public domain.

Enter a short lowercase slug and Frostbyte turns it into:

  • https://exampleProject.getfrostbyte.dev/
  • https://exampleProject.getfrostbyte.dev/roadmap

Slugs must use lowercase letters, numbers, and hyphens. They can't start or end with a hyphen, and reserved names like www, api, admin, docs, and support are blocked.

Custom domains

Studio projects can connect a domain they own. Subdomains only for now:

  • Supported: feedback.exampleProject.com
  • Supported: roadmap.exampleProject.com
  • Not supported yet: exampleProject.com
  • Not supported yet: www.exampleProject.com

From Feedback Hub → Settings → Public domain, enter the custom hostname. Frostbyte will show two DNS records to add.

Type Name Value
CNAME feedback.exampleProject.com domains.getfrostbyte.dev
TXT _frostbyte-feedback.feedback.exampleProject.com frostbyte-verify=<token>

The CNAME routes traffic to Frostbyte. The TXT record proves you control the domain.

Verifying DNS

After adding the records, click Verify DNS in the domain list. Frostbyte checks:

  • The CNAME points to domains.getfrostbyte.dev.
  • The TXT record contains the verification token.
  • No other Frostbyte project already owns the hostname.

DNS changes can take a few minutes to appear. If verification fails, wait and try again. The domain stays pending until verification succeeds.

Primary domain

If you connect multiple custom domains, choose Make primary on the one you want Frostbyte to use for copied links and generated share URLs.

Generated links use this priority:

  1. Primary active custom domain.
  2. Active Frostbyte subdomain.

Removing a domain

Use Remove next to the hosted or custom domain. Removing a domain stops that hostname from serving the portal, but it doesn't disable the Feedback Hub and doesn't delete submissions.

Troubleshooting

  • CNAME not found: check that the record name is exactly the custom hostname and points to domains.getfrostbyte.dev.
  • TXT not found: check that the TXT record starts with _frostbyte-feedback. followed by the full custom hostname.
  • Domain already connected: another project already owns that hostname. Remove it there first, or choose a different subdomain.
  • Certificate or browser warning: DNS may be verified before the TLS certificate finishes issuing. Wait a few minutes and retry.

What's next

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