Setup

Enable the hub, share the link, choose submission types, and optionally add a branded domain.

Setting up the Feedback Hub takes a few clicks. Enable it and you get a live public URL right away. You can add a branded domain later if you're on Studio.

Prerequisites

  • You're on Indie or above. Free doesn't include the full Hub. See Plans and limits.
  • You're a member of the project.

On Free and want to try feedback collection? The Public bug reporter works on every tier.

Enabling the hub

From the project, navigate to the Feedback Hub page (gear icon → Feedback hub). Click Enable hub.

Frostbyte provisions a *.getfrostbyte.dev subdomain for your project based on the project name. You get a URL like https://yourproject.getfrostbyte.dev/ immediately. Share it wherever your users are: support email, marketing site, in-app banner, Discord.

You can change the slug or connect a custom domain any time from Settings → Public domain. See Feedback Hub domains.

Configuring submission types

The hub supports three submission types. Toggle each independently:

  • Bugs, defaults on. Form fields: title, description, steps to reproduce, severity.
  • Features, defaults on. Form fields: title, description, why it matters.
  • General feedback, defaults on. Free-form body.

If you only want bug reports, turn off the other two. The public portal only shows active types.

Auto-attach to active release

A toggle in settings: Auto-attach accepted items to active release. When on, accepting a submission creates a task and assigns it to the project's current active release. When off, accepted tasks land with no release attached.

Most teams leave this on during early, fast-moving development and turn it off once the active release is too tightly scoped to absorb ad-hoc items.

Public roadmap

Toggle Enable public roadmap to expose your roadmap as a public page. It shows what's planned, in progress, and shipped. The roadmap lives at /roadmap on your portal domain. See Public roadmap for what you can control there.

The settings page has a one-click Copy link button. There's no per-submitter auth. Anyone with the link can submit. That friction-free access is intentional: friction kills feedback volume.

Disabling the hub

Toggle Disable hub in settings. The public portal returns 404 immediately. Existing submissions stay in your moderation queue. Re-enabling reopens the same URL; the subdomain and submissions are preserved across enable/disable cycles.

What's next

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